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Frequently Asked Questions

Product FAQ

  1. Check to see if the device needs to be charged
  2. Recheck to see if the device starts correctly.
  3. Restart the device.
  4. Please contact the brand distributor. 

1. Check whether the product electricity is in shortage.

2. Check if the device starts correctly.

3. Restart the product.

Yes, you can use it every day. We suggest 5-10 mins each time, twice in a day, once in the morning, once in the evening.

L&L SKIN devices are made of safe materials with international standards like CE and ROHS. They are proved to be safe, healthy and no irritation to skin. It is suitable for all skin types.

There should be a charging indicator light while it is charging.

1. Red light for rejuvenation

2. Blue light for calming skin and shrinking pores

3. Green light for anti-inflammatory and glow skin.

Redness may occur during the treatment. However, this should pass after 2-3 hours.

For facial treatment, yes; for body treatment, better not.

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