Shipping policy
Please note that due to the ongoing impacts of COVID-19, our shipping ETAs have been longer than usual in some cases.
General Shipping Information
We typically ship products within 1-2 business days from when you place your order.
For the tax: L&L Skin Will pay for the tax, we will not charge the tax fee from our customers.
How We Ship
We ship via all major carriers, including UPS, FedEx, DHL, and USPS. L&L Skin will use its discretion to choose the most appropriate carrier for the safe and efficient delivery of your order.
Support Countries & Shipping Details
- Applies to countries: United States (Except Alaska & Hawaii), Brunei, Cambodia, Hong Kong SAR, Indonesia, Japan, Laos, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Bahrain, Latvia, Lithuania, United Arab Emirates, Macao SAR, Estonia, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Australia, Canada, New Zealand, Andorra, Croatia, Cyprus, Guernsey, Iceland, Malta, Norway, Bulgaria, Mexico
| Shipping Name | Condition | Price |
|---|---|---|
| Free Express Shipping(5-7 Business Days) | $100.00 and up | Free |
| Standard Shipping(10-25 Business Days) | $0.00–$100.00 | $15.00 |
- Applies to countries: India, Brazil, Israel, Saudi Arabia, Turkey, Russia
| Shipping Name | Condition | Price |
|---|---|---|
| Standard Shipping(10-25 Business Days) | 0g–1000g | $15.00 |
| Standard Shipping(10-25 Business Days) | 1000g–2000g | $35.00 |
| Standard Shipping(10-25 Business Days) | 2000g and up | $55.00 |
- Applies to the rest countries:
| Shipping Name | Condition | Price |
|---|---|---|
| Standard Shipping(10-25 Business Days) | 0g–1000g | $30.00 |
| Standard Shipping(10-25 Business Days) | 1000g–2000g | $60.00 |
| Standard Shipping(10-25 Business Days) | 2000g and up | $85.00 |
- Countries that are unavailable for delivery: Åland Islands, Ascension Island, British Indian Ocean Territory, Caribbean Netherlands, China, Christmas Island, Cocos (Keeling) Islands, Dominica, Fiji, French Guiana, French Polynesia, French Southern Territories, Grenada, Isle of Man, Mayotte, Montserrat, Niue, Norfolk Island, North Macedonia, Palestinian Territories, Pitcairn Islands, Réunion, Sint Maarten, South Africa (1 of 9 provinces), South Georgia & South Sandwich Islands, St. Barthélemy, St. Helena, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Svalbard & Jan Mayen, Tokelau, Tristan da Cunha, Turkmenistan, United States (2 of 62 states), Wallis & Futuna, Western Sahara
Canceled Orders
Kindly notify our customer service to cancel orders before 07:00 PM (PST) on the same day the order was placed by contacting service@llskinshop.com. Make sure to include the following information when requesting an order cancellation: Order number & Contact information.
We cannot cancel your order for you if the package is in transit. We recommend that you select Reject when you receive a delivery call for your package. In this way, after we receive the returned package, we will cancel your order within 1–2 working days..
How to track the package?
Once an item has been shipped, you will receive a shipment notification email that includes the tracking number and the carrier. Or you culd track your order here
I ordered more than one item, will they all be delivered at the same time?
We will try our best to make sure all you items reach you at the same time. Sometimes our products are not always sent together since different shipping options may be used, depending on the product.
- Choosing a selection results in a full page refresh.