Please note that due to the ongoing impacts of COVID-19, our shipping ETAs have been longer than usual in some cases.
We typically ship products within 1-2 business days from when you place your order.
For the tax: L&L Skin Will pay for the tax, we will not charge the tax fee from our customers.
We ship via all major carriers, including UPS, FedEx, DHL, and USPS. L&L Skin will use its discretion to choose the most appropriate carrier for the safe and efficient delivery of your order.
|Free Express Shipping(5-7 Business Days)||$100.00 and up||Free|
|Standard Shipping(10-25 Business Days)||$0.00–$100.00||$15.00|
|Standard Shipping(10-25 Business Days)||0g–1000g||$15.00|
|Standard Shipping(10-25 Business Days)||1000g–2000g||$35.00|
|Standard Shipping(10-25 Business Days)||2000g and up||$55.00|
|Standard Shipping(10-25 Business Days)||0g–1000g||$30.00|
|Standard Shipping(10-25 Business Days)||1000g–2000g||$60.00|
|Standard Shipping(10-25 Business Days)||2000g and up||$85.00|
Kindly notify our customer service to cancel orders before 07:00 PM (PST) on the same day the order was placed by contacting firstname.lastname@example.org. Make sure to include the following information when requesting an order cancellation: Order number & Contact information.
We cannot cancel your order for you if the package is in transit. We recommend that you select Reject when you receive a delivery call for your package. In this way, after we receive the returned package, we will cancel your order within 1–2 working days..
How to track the package?
Once an item has been shipped, you will receive a shipment notification email that includes the tracking number and the carrier. Or you culd track your order here
I ordered more than one item, will they all be delivered at the same time?
We will try our best to make sure all you items reach you at the same time. Sometimes our products are not always sent together since different shipping options may be used, depending on the product.